Yes, our team brings all professional cleaning supplies and equipment. We offer eco-friendly and pet-safe products upon request. If you prefer specific supplies used in your home, feel free to leave them on the counter with a note.

We love pets, and will clean around them, but ask that aggressive or anxious animals be safely secured in a seperate area.

The duration depends entirely on the type of clean, square footage, room count, and current condition of your property. Standard recurring cleans typically take between one to three hours, while initial deep cleanings may take longer to complete.

Cancellations made without 24 hour notice are subject to a late cancellation fee. If you are not completely satisfied due to any area being missed or not cleaned to your expectations, contact us within 24 hours. We will return to address missed areas at no additional cost.

No. We do not clean exterior areas, patios, or garages.

Yes. When our team is on the way, the day of your cleaning, we will send an estimated time of arrival message so you have an idea of when we'll arrive.

We recommend clearing floors and surfaces, putting away dishes and food, securing fragile items, and ensuring pets are safely contained so that you can get the most out of your clean and so that our team can work efficiently.

Yes. You may request specific areas to be cleaned or excluded. We might request photos or videos to properly adjust the service and pricing.

Absolutely. Just let us know your preferences in advance so that we can be prepared.

Yes. Add-on services such as interior oven cleaning, refrigerator cleaning, interior cabinet cleaning, and window cleaning are available for an additional fee and must be requested in advance.

Additional tasks requested during the visit will depend on time availability and may require additional fees. We strongly recommend requesting changes in advance.

For reccuring services we reccomend keeping a credit or debit card securely on file through Square for convenient, seamless payment after each cleaning.

Zelle and Venmo are also available upon request.

For first-time or one-time clients, we accept credit/debit cards, Zelle, Venmo, checks and cash.

Tips are not required but greatly appreciated. Reviews on Google and social media are also greatly appreciated.

We do not provide carpet shampooing, interior cleaning of washers, dryers, or dishwashers, wall cleaning, window track cleaning, dishwashing, or home organization. Our service is strictly cleaning.

 No. For safety reasons, we do not move heavy furniture or large appliances over 50lbs. We may move a fridge or couch just slighly to clean behind it for a deep clean but nothing beyond that. We clean around them and underneath if safely accessible.

We do not guarantee the removal of permanent stains, hard water buildup, mold, or damage caused by long-term neglect or surface wear, but we will do the best within our abilities to try and remove it. 

Any damage believed to be caused by our team should be reported within 24 hours so it can be addressed.

Yes. We reserve the right to refuse or reschedule services for homes in extreme conditions that are biohazardous, such as infestations, or situations that are unsafe and that were not previously disclosed.