Last Updated: 09/15/26

At Veyora, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website hosted by Webador and use our quote or booking forms. 

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a cleaning quote, schedule a service, submit a form, contact us, or otherwise communicate with Veyora.

Depending on the services you request, this information may include:

• Name
• Email address
• Phone number
• Physical service address
• Preferred service date or scheduling information
• Number of bedrooms and bathrooms
• Information about pets
• Cleaning preferences or specific cleaning requests
• Information regarding the condition or size of the property
• Photos or videos of the property that you voluntarily submit for quoting or service-related purposes
• Any other information you choose to provide to us

We only request information that is reasonably necessary to respond to your inquiry, prepare a quote, schedule or perform services, or communicate with you regarding your requested services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by Webador or third-party services used on our website. This may include information such as:

• IP address
• Browser type
• Device type
• Operating system
• Cookies and similar technologies
• Pages visited and website interactions
• General website usage information

This information may be used for website functionality, security, performance, statistics, and other purposes described in this Privacy Policy.

2. How We Collect Information

We may collect information directly from you when you:

• Submit a quote or booking form
• Submit information through Google Forms
• Contact us by email, phone, text message, or social media
• Send us photos or videos for a quote
• Schedule or inquire about a cleaning service
• Communicate with us regarding an existing or potential appointment
• Visit or interact with our website

We may also receive certain technical information automatically when you visit or interact with our website or third-party content displayed on our website.

3. How We Use Your Information

We use the information we collect for purposes including:

• Preparing and providing residential cleaning quotes
• Determining the appropriate services and estimated time required
• Scheduling, managing, and performing cleaning appointments
• Communicating with you regarding quotes, appointments, scheduling changes, and customer service
• Responding to questions and requests
• Reviewing photos or videos you voluntarily provide to help prepare an accurate quote
• Maintaining appropriate business and customer records
• Protecting the security and functionality of our website and services
• Understanding general website usage and performance
• Preventing fraud, misuse, or unauthorized activity
• Complying with applicable legal obligations
• Resolving disputes and enforcing our agreements when necessary

We do not use the personal information you provide for purposes unrelated to our business operations unless otherwise disclosed to you or permitted or required by law.

4. Photos and Videos

If you voluntarily provide photos or videos of your home or property, we may use them to:

• Evaluate the condition and size of the property
• Prepare a more accurate cleaning quote
• Determine the appropriate amount of time and services required
• Communicate with you regarding your requested cleaning service

Please avoid including unnecessary sensitive personal information, financial documents, identification documents, or other private information in photographs or videos submitted to us.

We do not use customer-submitted photos or videos for advertising or promotional purposes without appropriate permission.

5. Webador

Our website is hosted through Webador.

Webador may process certain information relating to visitors and website activity, including IP addresses, cookies, technical information, and website usage information.

Webador states that its websites use technical cookies necessary for website functionality and that its systems may create log files containing visitor IP addresses. Webador states that these IP addresses and log files are automatically deleted after 30 days. 

Webador also provides website statistics and offers Google Analytics integration for Business websites. If Veyora has separately enabled a Google Analytics property, visitor activity such as page visits and clicks may be sent to that Google Analytics property. 

6. Google Maps

Our website may use Google Maps to display location or service-area information.

When Google Maps is embedded or otherwise used on our website, Google may collect certain information about visitors and their interaction with the map, including information associated with cookies, device information, IP address, or map usage.

Google Maps is operated by Google and is subject to Google’s own privacy practices and terms.

Webador specifically notes that third-party services such as Google Maps may place additional cookies or collect visitor information. 

If you interact with Google Maps or use a Google Maps feature on our website, information may be processed by Google independently of Veyora.

7. Instagram

Our website may contain an Instagram button or link that allows visitors to access Veyora’s Instagram profile.

If you click the Instagram link, you will be directed to Instagram, which is operated by Meta.

Instagram may collect information about your visit or interaction with its platform in accordance with its own privacy practices. Veyora does not control how Instagram collects or processes information once you leave our website.

If Instagram content is embedded directly into our website in the future, that embedded content may also introduce additional cookies or data collection.

8. TikTok

Our website may contain a TikTok button or link that allows visitors to access Veyora’s TikTok profile.

If you click the TikTok link, you will be directed to TikTok, which operates independently of Veyora.

TikTok may collect information about your visit or interaction with its platform in accordance with its own privacy practices. Veyora does not control how TikTok collects or processes information once you leave our website.

If TikTok content is embedded directly into our website in the future, that embedded content may introduce additional cookies or data collection.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the operation and security of the website. Third-party services used on our website, such as Google Maps and other embedded or interactive services, may place additional cookies or collect information about visitors.

Webador states that its strictly technical cookies do not require a consent feature, while third-party services such as Google Maps, Instagram, and tracking tools may introduce additional cookies for which notice or consent may be required depending on applicable law. 

You may be able to manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. How We Share Your Information

Veyora does not sell your personal information as a business practice.

We may disclose personal information when reasonably necessary to:

• Provide the cleaning services you request
• Use third-party service providers that assist us with website hosting, forms, data storage, communications, or business operations
• Comply with applicable laws, regulations, legal processes, or valid governmental requests
• Protect the rights, safety, property, or security of Veyora, our customers, or others
• Prevent fraud, misuse, or unauthorized activity
• Resolve disputes or enforce our agreements

Our primary third-party service providers and website services may include:

• Webador — website hosting and website functionality
• Google Forms / Google Drive — collection and storage of form submissions
• Google Maps — location and map functionality
• Instagram — social-media linking or content
• TikTok — social-media linking or content

These third parties may process information in accordance with their own privacy policies.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and business records, resolving disputes, complying with legal obligations, and enforcing our agreements.

When personal information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable legal requirements.

Third-party providers may retain information according to their own retention policies.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Our website is provided through Webador, which states that its websites use HTTPS/SSL and DNSSEC. 

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information transmitted to or stored by us or our third-party service providers.

13. Your Privacy Choices

You may contact us to ask questions about the personal information we maintain about you or to request that we correct or delete information, subject to applicable legal and business-record requirements.

You may contact us at:

Email: veyorahomes@gmail.com

When making a request, we may need enough information to reasonably verify that the request relates to you and to prevent unauthorized access to another person’s information.

If you choose not to provide certain information, we may be unable to provide a quote, schedule an appointment, or perform certain services that require that information.

14. California Privacy Rights

Veyora is a California business and is committed to providing transparency regarding its collection and use of personal information.

California’s California Online Privacy Protection Act (CalOPPA) generally requires commercial websites that collect personally identifiable information from California consumers to maintain and conspicuously post a privacy policy describing categories of information collected, how information is used, relevant third parties, consumer choices, and other required disclosures. 

Depending on the size and nature of a business, additional rights and obligations may apply under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

If the CCPA applies to Veyora, California consumers may have additional rights provided by that law, including rights relating to accessing, correcting, deleting, or limiting certain uses of personal information, as applicable.

Nothing in this Privacy Policy is intended to limit any rights that cannot legally be limited.

15. Do Not Track

Some web browsers offer a “Do Not Track” setting that sends a signal to websites regarding a user’s preference concerning online tracking.

Veyora does not currently respond to browser Do Not Track signals in a manner that changes our website’s data collection practices.

Third-party services used on our website may have their own policies regarding tracking and privacy signals.

California privacy guidance requires applicable website operators to disclose how they respond to Do Not Track signals and whether third parties may collect personally identifiable information through the website. 

16. Third-Party Websites and Services

Our website may contain links, buttons, maps, embedded content, or other features provided by third-party websites or services, including Google, Instagram, and TikTok.

These third parties operate independently from Veyora and may collect information according to their own privacy policies.

Veyora is not responsible for the privacy practices, security, content, or data-handling practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access through our website.

17. Children’s Privacy

Veyora’s website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly request or intentionally collect personal information directly from children under 13 through our website.

If you believe that a child under 13 has provided personal information to us without appropriate parental consent, please contact us at veyorahomes@gmail.com so that we can review the situation and take appropriate steps.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, third-party providers, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we collect, please contact us:

Veyora
Email: veyorahomes@gmail.com